Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and WinPlus2 ("WinPlus2," "we," "us," or "our") governing your access to and use of the WinPlus2 online gaming platform, including all games, features, content, and services made available through the website at winplus2.net and the WinPlus2 mobile application (collectively, the "Platform").

By accessing the Platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account.

WinPlus2 reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. Eligibility and Age Requirement

Access to and use of the WinPlus2 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout your use of the Platform:

• You must be at least twenty-one (21) years of age. This requirement is in accordance with Philippine law governing casino-style gambling and online gaming activities. Persons under 21 years of age are strictly prohibited from registering, depositing, or participating in any game on WinPlus2.
• You must be a natural person. Corporate entities, partnerships, and other legal entities may not register as players on WinPlus2.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gaming is prohibited by applicable law.
• You must not be an employee, contractor, director, officer, or agent of WinPlus2, or an immediate family member of any such person.
• You must not have been previously excluded or self-excluded from the WinPlus2 Platform or any affiliated gaming service.
• You must have the legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.

By registering on WinPlus2, you represent and warrant that you meet all eligibility requirements set out in this section. Providing false information to circumvent these requirements constitutes a material breach of these Terms and may result in permanent account closure and forfeiture of any balance held in the account.

3. Account Registration and Security

3.1 Registration

To access the full features of the WinPlus2 Platform, you must create a registered account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and contact number. You agree to update this information promptly if it changes.

WinPlus2 permits only one (1) registered account per person. Creating multiple accounts — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all associated balances.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your WinPlus2 account credentials, including your username and password. You agree to:

• Choose a strong, unique password and not share it with any third party.
• Log out of your account after each session, particularly when using shared or public devices.
• Notify WinPlus2 immediately at [email protected] if you suspect unauthorized access to your account.
• Not allow any other person to access or use your WinPlus2 account on your behalf.

WinPlus2 shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. Any activity conducted through your account will be deemed to have been authorized by you unless you have notified us of a security breach in accordance with this section.

3.3 Identity Verification (KYC)

WinPlus2 is required to verify the identity of its players in accordance with applicable anti-money laundering and responsible gaming regulations. You may be required to submit identity documents — such as a government-issued ID, proof of address, or proof of payment method — before withdrawals are processed or at any other time WinPlus2 deems necessary. Failure to provide requested documentation within a reasonable timeframe may result in account restrictions.

4. Deposits, Withdrawals, and Payments

4.1 Deposits

WinPlus2 accepts deposits in Philippine Pesos (PHP / ₱) through the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. Deposits are credited to your WinPlus2 wallet upon confirmation from the relevant payment provider.

You may only deposit funds from payment accounts that are registered in your own name. Deposits from third-party accounts are prohibited. WinPlus2 reserves the right to return deposits made from unverified or third-party sources and to suspend the associated account pending investigation.

4.2 Withdrawals

The minimum withdrawal amount is ₱200. Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. WinPlus2 aims to process withdrawal requests promptly; GCash and PayMaya withdrawals are typically completed within one (1) hour, while bank transfers may take up to three (3) business days depending on the receiving institution.

WinPlus2 reserves the right to conduct additional verification checks before processing any withdrawal. Withdrawals may be delayed or withheld if there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.

4.3 Currency

All transactions on WinPlus2 are conducted in Philippine Pesos. No currency conversion is applied to deposits or withdrawals made through Philippine payment methods. You are responsible for any fees charged by your bank or payment provider in connection with transactions on WinPlus2.

4.4 Inactive Accounts

An account is considered inactive if no login activity has been recorded for a continuous period of twelve (12) months. WinPlus2 reserves the right to apply an inactivity fee to dormant accounts in accordance with its prevailing fee schedule, which will be communicated to you prior to any deduction. You may reactivate your account at any time by logging in and contacting support.

5. Bonuses and Promotions

WinPlus2 may offer bonuses, free spins, cashback offers, and other promotional incentives to registered players from time to time. All bonuses and promotions are subject to specific terms and wagering requirements that will be communicated at the time the offer is made. General conditions applicable to all WinPlus2 bonuses include:

• Bonuses are available to eligible registered players only. WinPlus2 reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
• Wagering requirements must be met before bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be specified in the individual promotion terms.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.
• WinPlus2 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if there is evidence of abuse, exploitation, or a breach of these Terms.
• Players who have self-excluded or are subject to account restrictions are not eligible to claim bonuses.

6. Game Rules and Fair Play

All games available on the WinPlus2 Platform — including Lucky Piggy, Fortune Snake, Monster Triple, Blocky Block, Coin, Cricket, and Virtual Sports — operate using certified Random Number Generator (RNG) technology. This ensures that all game outcomes are genuinely random, independent of previous results, and not subject to manipulation by WinPlus2 or any third party.

Each game on WinPlus2 has its own specific rules, paytable, and return-to-player (RTP) information, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of each game before placing a wager. By placing a wager, you confirm that you understand and accept the applicable game rules.

In the event of a technical malfunction, disconnection, or system error during a game round, WinPlus2 will make reasonable efforts to resolve the issue and restore the game to its correct state. Where a round cannot be completed due to a technical fault, the wager for that round will be refunded to your account. WinPlus2's decision in such matters is final.

Virtual Sports results on WinPlus2 are generated by a certified RNG system and are entirely independent of real-world sporting events. Results cannot be predicted, influenced, or reversed once a round has been completed and settled.

7. Prohibited Conduct

The following conduct is strictly prohibited on the WinPlus2 Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

• Registering more than one account or using another person's account.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform for any unlawful purpose, including money laundering or fraud.
• Attempting to reverse-engineer, hack, or otherwise interfere with the Platform's software, systems, or security measures.
• Using automated software, bots, scripts, or any other tool to interact with the Platform in a manner not intended for human players.
• Exploiting software bugs, errors, or vulnerabilities to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Colluding with other players or third parties to manipulate game outcomes.
• Engaging in any form of bonus abuse, including but not limited to creating multiple accounts to claim the same promotion.
• Accessing the Platform from a jurisdiction where online gaming is prohibited by law.
• Allowing a person under 21 years of age to access or use your WinPlus2 account.

8. Intellectual Property

All content on the WinPlus2 Platform — including but not limited to the WinPlus2 name and logo, game graphics, software, text, images, audio, video, and user interface design — is the exclusive property of WinPlus2 or its licensors and is protected by applicable intellectual property laws, including copyright and trademark law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from WinPlus2.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any WinPlus2 trademark, logo, or brand element in any manner that could cause confusion or imply endorsement.
• Frame or mirror any portion of the Platform on any other website or application.

Any unauthorised use of WinPlus2 intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by WinPlus2.

9. Limitation of Liability

To the fullest extent permitted by applicable law, WinPlus2 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings, profits, or revenue.
• Loss of data or account information.
• Interruption or unavailability of the Platform due to maintenance, technical faults, or circumstances beyond WinPlus2's reasonable control.
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Any reliance placed on information or content published on the Platform.

WinPlus2's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your WinPlus2 account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude WinPlus2's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

10. Responsible Gaming

WinPlus2 is committed to promoting responsible gaming and protecting the welfare of its players. We recognise that for some individuals, gambling can become problematic, and we take our duty of care seriously.

WinPlus2 provides the following responsible gaming tools, all of which are accessible through your account settings or by contacting our support team:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your WinPlus2 account.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the WinPlus2 Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

WinPlus2 reserves the right to impose responsible gaming restrictions on any account where we have reasonable grounds to believe that a player may be experiencing gambling-related harm, regardless of whether the player has requested such restrictions.

11. Account Suspension and Termination

WinPlus2 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false, inaccurate, or fraudulent information during registration or verification.
• Suspected money laundering, fraud, or other criminal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Conduct that WinPlus2 reasonably believes poses a risk to the integrity of the Platform or the safety of other players.
• Receipt of a request or order from a regulatory authority or law enforcement agency.

Upon account closure, any verified balance remaining in your account — after deduction of any applicable bonus funds that have not met wagering requirements — will be returned to your registered payment method within a reasonable timeframe, subject to the completion of any outstanding verification requirements.

You may close your WinPlus2 account at any time by contacting our support team. Account closure requests will be processed within five (5) business days. Closing your account does not affect any rights or obligations that arose prior to the closure date.

12. Privacy and Data Protection

WinPlus2 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

WinPlus2 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and WinPlus2 cannot guarantee absolute data security.

You have the right to access, correct, and request deletion of your personal data held by WinPlus2, subject to applicable legal and regulatory retention requirements. To exercise these rights, please contact our support team.

13. Amendments to These Terms

WinPlus2 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, WinPlus2 will notify registered players by email or by posting a prominent notice on the Platform. The revised Terms will take effect on the date specified in the notice.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 11.

WinPlus2 recommends that you review these Terms periodically to stay informed of any changes. The current version of these Terms, including the effective date, will always be available on this page.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and WinPlus2, we encourage you to contact our support team in the first instance to seek an amicable resolution. WinPlus2 will make reasonable efforts to resolve disputes promptly and fairly.

If a dispute cannot be resolved through direct negotiation, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines. WinPlus2's decision on all matters relating to game outcomes, account balances, and the interpretation of these Terms shall be final and binding, subject to any applicable regulatory review process.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or your use of the WinPlus2 Platform, please contact our support team. Our team is available 24 hours a day, 7 days a week.

You may reach WinPlus2 support by email at: [email protected]

Please include your registered account username and a clear description of your query or complaint in all correspondence. WinPlus2 aims to respond to all support enquiries within 24 hours.

For matters relating to responsible gaming, self-exclusion, or account restrictions, please visit our Responsible Gaming page or contact support directly. For general information about WinPlus2, visit our About Us page.